The Guild Code of Ethics
As a member of The Guild in good standing, I pledge myself to provide a hospitable, pleasant, and safe environment for my guests by:
- promoting the purpose of The Guild.
- conducting ourselves personally, and collectively at all times such as to bring credit to the service of the tourism industry at large.
- maintaining a professional and supportive attitude toward other members of The Guild.
- treating all guests equally regardless of race, religion, nationality, creed, or sex.
- recognizing and protecting the confidentiality of priviledged information of the guests.
- providing a safe and sanitary environment at all times for every guest and employee.
- providing every employee at every level all of the knowledge, training, equipment, and motivation required to perform his/her tasks at the highest of standards.
- guaranteeing that every employee at every level will have the same opportunity to perform, advance, and be evaluated.
- not willingly allowing our property or organization to accept any reservations that would cause our property to be overbooked in anyway which would jeopardize our guests' accommodations.
- having a written reservation and cancellation policy that may be sent by e-mail or by regular mail to a guest if requested and/or have it posted electronically on the official website of our accommodation property.